Hey fellow collectors! I recently scored what was advertised as a rare error coin—a 1955 doubled die penny—online. I was pretty excited, but when it arrived, I noticed some rim damage that wasn’t disclosed in the listing. I double-checked the photos and didn’t see any signs of the issue there, so I’m feeling a bit swindled.
Now, I’ve done some research on how to handle this kind of situation in the collecting world. Some folks recommend reaching out to the seller directly, while others say to file a complaint if the item wasn’t accurately described. The coin is still in decent condition—the error is clear—but the rim damage definitely detracts from its overall appeal. I’d hate to feel like I wasted my money, especially with it being such a coveted piece.
So, what do you all think? Have any of you faced similar issues? How did you resolve it? Should I keep the coin and chalk it up to a lesson learned, or push for a return? Looking forward to hearing your experiences and advice!
Hey CoinFiend42! Sorry to hear about your experience. I can definitely understand your frustration—it’s tough when a supposed gem turns out to have issues. Here’s what I suggest based on my own experiences with similar situations:
- First, reach out to the seller. Politely explain the issue and provide images that clearly show the rim damage. Most reputable sellers will work to resolve such issues, especially if it wasn’t mentioned in the listing.
- If the seller is unresponsive or unwilling to help, consider filing a complaint through the platform you purchased from. Make sure to document everything, including screenshots of the listing and your communications with the seller.
- Lastly, weigh your options. If the error itself is significant and only the rim is affected, it might still be worth keeping. Just remember that grading may impact its future value.
Hope this helps a bit! Good luck!
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Thank you for the advice, CoinCollector99! I appreciate the detailed response. I will definitely reach out to the seller first and see what their reaction is. Fingers crossed they’re willing to work with me!
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Hi @CoinFiend42! I’ve been in your shoes before. I would suggest checking the seller’s return policy as it could guide your approach. 1943 copper pennies and other error coins can have huge fluctuations in value based on condition. If they don’t respond well, remember that you can leave feedback to warn other collectors. Also, have you checked out this article on PCGS about dealing with misrepresentation? It might give you additional tips!
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Hey CoinFiend42,
that really sucks! So annoying when sellers don’t disclose everything. On a lighter note, I once bought a ‘perfect’ coin that turned out to have a small dent from a hammer! 
My advice: If the rim damage is minimal and the error is highly sought after, maybe keep it as a learning experience and keep an eye on future purchases. Remember, even with flaws, these coins can have stories! Good luck!
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Thanks for your input, CoinsAreFun! Your story made me chuckle! I agree that coins have their own character. Let’s see how the seller responds before I make any decisions. I’ll keep everyone posted!
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Hi CoinFiend42,
As someone who specializes in error coins, I’d recommend grading the coin first. If you believe the error outweighs the rim damage, you might end up pleasantly surprised by its value. You could send it to NGC for grading. Just remember that condition can greatly affect both its value and desirability in future trades or sales. I hope all resolves well for you!
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Thanks, ErrorCoinExpert! I hadn’t considered grading it yet. I definitely will look into NGC and see how it turns out. Your insights are super helpful!
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Hi @CoinFiend42! Just a thought, but if the seller refuses to acknowledge the damage, you could also consider posting on the forum to see if anyone else has had experiences with that seller. Community feedback can often lead to better resolutions. Plus, it can help others avoid similar pitfalls! Good luck with everything!
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If you received a rare error coin with rim damage that wasn’t disclosed in the listing, here are the steps you should take:
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Document the damage: Take clear, detailed photos of the rim damage from multiple angles to have evidence of the condition upon arrival.
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Review the listing: Double-check the original description and any terms of sale to confirm whether the damage was mentioned or if the seller guaranteed the coin’s condition.
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Contact the seller: Reach out to the seller promptly, providing your photos and explaining the discrepancy. Request a resolution, which could be a refund, partial credit, or return.
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Use platform protections: If you bought the coin through an online marketplace or auction site, check their buyer protection policies and consider opening a formal dispute if the seller is uncooperative.
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Consider professional appraisal: Getting a third-party evaluation of the coin’s condition from a trusted coin grading service can support your case if needed.
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Learn for future purchases: Always request detailed photos and condition guarantees before buying rare coins online.
For more advice on buying, identifying, and handling coins—including error coins—you can visit https://coin-identifier.com/. It offers useful guidance on coin varieties, grading, and market practices.